FAQs
RESTORx
Have a damage restoration-related question? We have the answer. Check out these FAQs and give us a call today for more information!
Do you also perform the repairs?
Yes, we are a comprehensive contractor that handles all aspects of the restoration process with our in-house team of skilled employees.I see black mold in my house. Should I be concerned?
Yes, black mold can be very dangerous if not dealt with as soon as possible. Make sure to contact RESTORx, as we provide reliable and professional black mold remediation in Freeport, IL.Should I try to clean up the black mold myself?
You have the ability to try and get rid of the moisture first and then clean the black mold, but hiring a professional is preferred to get the job done right! Reach out to us for black mold remediation in Freeport, IL.Are emergency services like water extractions and board-up charges covered by insurance?
If the issue is part of a covered loss, it is paid for by the insurance company. When handling water damage restoration in Freeport, IL, the insurance company also expects you to follow their required process. According to This Old House, 43% of homeowners incorrectly believe home insurance accounts for flood damage, which can create confusion during the claims process.After a fire, is there going to be a lingering smoke odor?
No, we remove all the smoke odor and guarantee it! Reach out to us to learn more about our process for fire damage restoration in Freeport, IL.Do you handle both the cleanup and reconstruction after fire or water damage?
Yes, we provide complete restoration services from start to finish. Whether you need water damage restoration in Freeport, IL or full property recovery, our team handles everything: water extraction, smoke and soot removal, structural drying, mold prevention, and complete reconstruction.Can you help with my insurance claim for fire or water damage?
Absolutely. We work directly with most major home insurance companies, and when you need water damage restoration in Freeport, IL, we assist with documentation, estimates, and claim processing to make the restoration experience as stress-free as possible.Why choose your company for full-service fire and water damage restoration?
Our company offers a complete solution, managing your restoration project from emergency response to final touches. With certified technicians, advanced equipment, and insurance expertise, we provide efficient and professional restoration of your property.How do you ensure my property is fully restored and safe after damage?
We perform thorough moisture testing, structural inspections, and final quality checks. When providing water damage restoration in Freeport, IL, our licensed contractors handle everything from cleanup and repairs to the rebuild, ensuring your property meets or exceeds safety standards.Is it safe to stay in my home during the restoration process?
That depends on the severity of the damage. For smaller jobs, it might be possible to stay. For larger fire damage restoration in Freeport, IL, we will advise whether temporary relocation is best for your safety and comfort.




